User Information

For entrants who are accepted or placed on a waitlist, OpenSplitTime provides organizers with a way of keeping track of service requirements. Once a Lottery is finished and the organizer has uploaded a service form, entrants can download that form, fill it out, complete it, and then upload a completed form.

If you have been accepted or waitlisted, and you need to download a service form, here are the steps:

1. If you already have an OpenSplitTime account, log in to OpenSplitTime. The email address you use for your OpenSplitTime User account will need to be the same as the email address you used to sign up for the event.
2. If you do not already have an OpenSplitTime account, or if you have an OpenSplitTime account under a different email address, you will need to sign up to OpenSplitTime.
3. Click on the My Stuff link in the navigation bar at the top of the page.
4. Under the "Manage Service" card, click the appropriate link. This will take you to your Manage Service page.
5. Alternatively, you can search for your name in the Lottery Entrants page, click to expand the card to show details, and click the "Manage Service" button that appears on that card.
6. Click the "Download" link to download a blank service form.

The most efficient way to do this is to keep the PDF in electronic format, fill it out on your phone or computer, sign it electronically, and then forward it on to the other person or people for their required signatures.

Alternatively, you may print the form, fill it out and sign it manually, and forward it on for other required signatures.

Once you have your service form completed and signed by all appropriate parties, here are the steps to upload the completed form:

1. If your form is on paper, scan or take a photo of your completed form. If you've kept it in electronic format, then it should already be good to go. In either case, the format must be pdf, jpeg, or png, and the file size must be less than 5 MB. PDF is preferred because of the smaller file size.
2. Log in to OpenSplitTime using the same account you used to download the form.
3. Navigate to your Manage Service page as described above, and find the card with the heading that says, "Upload Completed Service Form".
4. Drag your completed service form to the dropzone area, or click/tap the area and browse to find your file.
5. Click/tap the "Attach" button at the bottom of the card.
6. The page will reload, and you should see "Under Review" in the Status card at the top of the page.

Your form will be reviewed and either approved or rejected. It may take several days for the review process to be complete. Please submit your form early to allow plenty of time for review and to provide any needed corrections.

If the form is rejected, you will see comments giving a description of the reason for the rejection. If your form is rejected, you will need to click "Remove" to delete the form, fix the problems, and then upload a corrected form.

Here are some things to keep in mind before submitting your service form:

1. Don't use an outdated form. Make sure you download the current form from the "Manage Service" page. Don't use a form from a previous year. It will be rejected.
2. Fill out the form completely. A form will be rejected if all the necessary information is not provided.
3. Get all your signatures. A form will be rejected if it is not fully signed.
4. Submit your form on time. Forms submitted after the deadline will be rejected.